Frontier customers are having to say goodbye to phone calls as the airline moves to fully digital customer service. Frontier Airlines, which has a poor reputation for customer service, eliminated ...

WASHINGTON — Budget airline Frontier is cutting its customer service lines for flyers, meaning that you won't be able to call to speak with a human being anymore. Instead, customers will only be able ...

Getting your Trinity Audio player ready... Frontier Airlines customers will no longer be able to speak on the phone with customer support after the airline removed its phone service in favor of “fully ...

Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday. Starting last week, the ...

One of the busiest airlines at Harry Reid International Airport has changed how it interacts with its customers. Frontier Airlines has stopped letting customers speak with a live agent over the phone, ...

Frontier Airlines informed its investors this month that it’s adopting a new scheme for saving on operation costs. As outlined in Frontier’s Nov. 15 Investor Day report, the airline is moving away ...

Frontier Airlines will no longer have a customer service phone line to help travelers book flights or fix travel issues. Now, its customer care function has fully transitioned to digital ...

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