Chargebacks are always an issue for merchants. While there are numerous programs and indicators to identify fraudulent ones, detecting and managing first-party fraud—that committed by legitimate ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. The program has been developed in collaboration with industry groups ...

Friendly fraud — which refers to customers requesting a refund for an otherwise legitimate payment — is getting worse, increasing the danger of financial losses and the risk of security overreach to ...

Chargebacks cost U.S. merchants more than $170 billion annually, according to Chargebacks911’s 2025 Cardholder Dispute Index. The average dollar value of a transaction disputed with a consumer’s bank ...