Salesforce today unveils the first update to its field service management (FSM) product since the acquisition of FSM vendor ClickSoftware, which closed in October last year. New features include ...

Reviews of Big Change field service management software, the Leadferno lead conversion platform, and the Interplay Learning online training platform. The Big Change new contact management window.

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In today's fast-paced business landscape, field services organizations across various industries are witnessing a digital transformation. A Fortune Business Insights report found that the global field ...

At first glance, Salesforce's $1.35 billion acquisition of ClickSoftware seems just like any other. Through the deal, the CRM giant gets to expand its reach in the fast-growing field service ...

In an era of instant gratification, customers are desperate to be in the know, 24/7. As a result, field service organizations are feeling a shift categorized by growing customer expectations and ...