FedEx survey shows rising use of no-box, no-label returns and AI tools as consumers look for simpler, low-cost returns.

FedEx is launching its own 'no-box, no-label' returns service in 2023, the company announced Monday. UPS and Amazon already offer versions of this service for some returns. "This is the bar now," a ...

Christmas is still days away, but Walmart is already preparing to streamline the process of returns in order to mitigate the surge in crowds after the holiday. On Monday, the retail behemoth launched ...

FedEx and Happy Returns are partnering up for a new venture: making returns easier. By the end of October, FedEx will accept certain returns without a box or label, the e-commerce return technology ...