Perhaps the most important part of the survey process is the creation of questions that accurately measure the opinions, experiences and behaviors of the public. Accurate random sampling will be ...

When heading into an interview, candidates must prepare for any question thrown at them. Many candidates prepare to speak about their past experience and how it fits into the role, but many forget ...

Writing an effective questionnaire is not a task for novices. At the very least, it requires an understanding of four basic issues: Considering the differences between a questionnaire that respondents ...

When being interviewed for a job, you’ll likely be asked a combination of question types, including traditional, situational, and behavioral. Out of all of these, behavioral questions have become one ...

Poorly designed questions and scaling problems can derail your research efforts faster than you can say "the cat in the hat"! To help you avoid a few of the more common and onerous problems, we will ...

Empathy is the ability to understand and share the feelings of another. Research clearly shows that empathy is a critical element for demonstrating emotional intelligence, building healthy ...

Analogy is an approach where we compare two things to highlight their similarities or differences. It implies understanding the relation between two concepts and then using it to understand a new ...

Good customer service interview questions come as part of a larger package of job interview questions designed to bring out very specific, value-based answers. A good answer to customer service ...

In 1886, Antoinette Faure, the daughter of the future French President Félix Faure, asked her childhood friend Marcel Proust to fill out a questionnaire in a book titled “Confessions. An Album to ...