Sometimes your end users require over-the-shoulder support. Here are a few tips for remotely guiding and troubleshooting client computers in a Windows Server environment. The ability to respond to ...
Today’s workforce is diverse, but all employees need digital tools to perform at their best from anywhere and on any device. But how do you maintain agility and enable your organization to stay ahead ...
In some sense the difference between IT in a K-12 environment and a university computing environment is about the same as the difference between the small business and the large enterprise. Whether a ...
Employees accustomed to waiting for help troubleshooting a PC, accessing company network folders or checking e-mail won't be surprised to hear that the technical support function of many businesses is ...
The end is nigh for Windows 10 as it has already been replaced by the latest Windows 11 operating system to run present computers, and Microsoft is getting more aggressive in its messaging to push ...
Every time a new version of the Windows operating system (OS) is released, the countdown clock starts ticking on the end-of-support date of its predecessor. Windows 11 was released in October 2021, ...
From an end user computing perspective, 2024 is the year tech executives tried to convince the world that artificial intelligence (AI) can help employees to work more efficiently. This has resulted in ...
Agile development teams aim to develop innovative capabilities, while devops teams strive to release code to production more frequently. But the buck often stops with the IT service desk and customer ...
Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...
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