Is the Employee Net Promoter Score (eNPS) a worthy investment for your organization? Would your employees promote your workplace as a good, great or solid place to work? One way to know is through an ...
One of the first things I did as the new CEO of Canopy was to measure the employee Net Promoter Score (NPS). I needed to quickly get a picture of how our employees were feeling and what improvements ...
“On a scale of zero to ten, how likely is it you would recommend this company as a place to work?” This is the core of the employee Net Promoter score (eNPS). It’s one simple question that will tell ...
NPS, or Net Promoter Score, is a key metric to measure brand experience. NPS measures the likelihood of employees, customers, or to recommend your business to others with a one-question survey. For ...
The connection between engaged associates and improved business results is, by now, undeniable. Gallup reports that organizations with more engaged employees are not only 10 percent more profitable ...
Since its creation and publication in 2003, the Net Promoter Score (NPS) has become the standard measurement and indicator of sentiment. Although it was originally created to gauge customer loyalty ...
SAN JOSE, Calif.--(BUSINESS WIRE)--Today, Calix, Inc. (NYSE: CALX) announced that 10-year customer YK Communications has revolutionized their entire go-to-market and support model with the Calix ...
Net promoter scores measure a customer's likelihood to recommend a product or service. Glassdoor reviews provide a unique insight into a company's employee loyalty. Both of these tools can be useful ...
CHICAGO, IL--(Marketwire -08/14/12)- In the news release, "Mattersight Announces Release of Predictive Net Promoter Score Analytics," issued earlier today by Mattersight Corporation (MATR), we are ...
The employee survey is a commonly used HR tool to gauge employee sentiment around a wide range of issues related to work experience — from management practices to development opportunities, to ...
Add Yahoo as a preferred source to see more of our stories on Google. The tech giant Dell carries out an annual employee engagement survey known as "Tell Dell." BI obtained a transcript of the ...