For Anoka County 911 call-takers like Samantha Gust, seconds count. “Because time is of the essence?” 5 EYEWITNESS NEWS asked. “Yes,” she declared. “You have to get this information as quickly as you ...

Smartphones come with several features baked into the operating system that can be useful during emergencies. These go above and beyond the simplest thing you'll do in an emergency: call 911 or your ...

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The City of Phoenix is utilizing artificial intelligence to help answer the many non-emergency calls received by 911 dispatchers. Vice Mayor Ann O'Brien recently announced the deployment of AI ...

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