I am going to give you some practical, productive advice on how to easily frame that first email contact in the world of cold-calling and networking. My take comes from years of writing this type of ...

The new AI features announced Thursday could herald a pivotal moment for Gmail, a service that transformed email when it was ...

Even if I'm writing a simple "no thanks" email, if I'm communicating with another human being, I'm of the opinion that they ...

Salespeople, recruiters and managers all need to communicate quickly and effectively. But that is often a challenge. Most professionals have a range of other tasks on their to-do lists besides tending ...

Emails are one of the most common forms of communication these days, especially in business. Whether you’re sending correspondence about a job prospect, a business recommendation, or some other ...

Johnny C. Taylor Jr. tackles your human resources questions as part of a series for USA TODAY. Taylor is president and CEO of the Society for Human Resource Management, the world's largest HR ...

You might be wondering how to write a good email subject line. When it comes to your subject line, there are plenty of mistakes you can make while emailing anyone from your colleague to an old friend ...

I recently tried a personal experiment to see if I could reduce my email usage to just twice daily “sprint sessions” during which I would strategically respond to and file away emails. It worked great ...

Many email marketers consider the subject line to be the single most important factor in an email campaign’s success. I’m not sure I would go quite that far, but it is a key factor in whether your ...

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