Discover why business email remains mission-critical infrastructure, and how governance, automation, and AI integration future-proof it.

Brands hoping to reach people at their work desks have one tool for doing it -- email. A new study by Spike shows that 77% of U.S. workers prefer email, and a mere 23% choose messaging apps, although ...

Eighty percent of workers favor messaging tools over email to improve communication and productivity, according to a Symphony survey. Additionally, a large majority of the 1,569 U.S. and U.K.

Piece by piece, message by message–I’m slowly eliminating email from my life. In recent months, I’ve started using LinkedIn more and more as a direct way to communicate with business contacts. It’s ...

My latest descent into messaging hell came two weeks ago, when I saw a notification for a friend’s message pop up in the growing list of notifications on my Android phone. I reflexively tapped the ...

The suggestion that Microsoft was working on a mobile app that made email exchanges feel more like a simple messaging to-and-fro first hit the headlines in May when the company accidentally posted ...

Ensure that your email marketing and direct messaging campaigns are coordinated regarding timing and content. Segment your audience based on their engagement preferences. Email marketing and direct ...