Microsoft's coming Dynamics 365 ERP/CRM service has something called the 'Common Data Model' at its core. Here's more on what CDM is and why it matters.

In 2016, when Microsoft announced its makeover of its CRM and ERP strategy in the form of Dynamics 365, officials started talking up the Common Data Model (CDM), which was the heart of those ...

Traverse your Office 365 data, your [Dynamics 365] CRM database and your LinkedIn Sales Navigator, and you realize Joe and Abdul have known each other since university days.

Improving the quality of your customer experiences requires improving the quality of your Microsoft Dynamics CRM data. To ensure that your CRM is consistently providing high data quality within your ...

Dynamics CRM Online 2013 will come in three pricing tiers, allowing customers to mix and match license types Microsoft is rolling out a more flexible licensing policy for its CRM Online ...

Microsoft has moved to dispel European mistrust of U.S.-operated cloud services by announcing a plan to offer cloud services, including Azure, Office 365 and Dynamics CRM Online, from data centers ...