SAN MATEO, Calif., Jan. 14, 2020 (GLOBE NEWSWIRE) -- Totango, the leader in customer success for the enterprise, announced today the introduction of Dynamic Assignment, a next-generation product ...
Totango today introduced Dynamic Assignment to help companies leverage a fluid pool of specialists and dynamically allocate people, based on fit, skill, or availability, to engage with customers as ...
Bansak, Kirk, and Elisabeth Paulson. "Outcome-Driven Dynamic Refugee Assignment with Allocation Balancing." Operations Research 72, no. 6 (November–December 2024): 2375–2390.
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