Direct Express is a prepaid card that gives you access to your federal benefits regardless of whether you have a bank account. If you receive federal benefits and want a secure way to store and use ...

The ABC News Fixer helps a victim of identity theft get charges reversed Feb. 18, 2014— -- Dear ABC News Fixer: My complaint is with Direct Express, the card the government uses to issue my ...

Avoid using an automatic login feature that saves your password. Change your password at least every 72 days. If you have a bank or credit union, make it a point to use online banking services so you ...

My grandmother, who has dementia, agreed to receive her Social Security benefits via the Direct Express card in 2014. Apparently, the card was mailed and my grandmother misplaced it or threw it out.

CHICAGO (CBS)-- A debit card nightmare has left an 80-year-old Chicago woman with no way to access her Social Security money. Her family said it has been going on for weeks, with no solutions from the ...

"We also maintain a more than 90% satisfaction rate among cardholders and remain committed to our partnership with [the Treasury Department's Bureau of] Fiscal Service," Comerica CEO Curt Farmer says ...