“Let’s eat, Grandma,” or “Let’s eat Grandma.” A well-placed comma is the only thing standing between a friendly dinner invitation and full-blown cannibalism. It’s also a classic example of how small ...

Demand for people with interpersonal skills has been on the rise for decades. Harvard research shows that, over a 30-year period, jobs that require a lot of social interaction grew by 12 percentage ...

Most of us use our cell phones and computers to inform, make requests of, and collaborate with co-workers, clients and customers. The digital age has connected people across the world, making ...

Delve into the dynamic interplay of digital technology and everyday communication skills. This exploration offers an insightful look at how we’re adapting and managing to thrive in an ever-evolving ...

From thumbs-up emojis to one-letter replies, tiny digital cues are causing big misunderstandings at work. As five generations ...

Technology has fundamentally changed how we communicate. Instead of writing letters to people in different time zones, we can log in to Zoom or Google Meet and chat with them as though we were in the ...

reporting from san francisco — When the Oxford English Dictionary declared an emoji its 2015 word of the year, it was a bit of a head-scratcher. The emoji it singled out — an image of a laughing ...