From thumbs-up emojis to one-letter replies, tiny digital cues are causing big misunderstandings at work. As five generations ...

“Let’s eat, Grandma,” or “Let’s eat Grandma.” A well-placed comma is the only thing standing between a friendly dinner invitation and full-blown cannibalism. It’s also a classic example of how small ...

Demand for people with interpersonal skills has been on the rise for decades. Harvard research shows that, over a 30-year period, jobs that require a lot of social interaction grew by 12 percentage ...

Delve into the dynamic interplay of digital technology and everyday communication skills. This exploration offers an insightful look at how we’re adapting and managing to thrive in an ever-evolving ...

Most of us use our cell phones and computers to inform, make requests of, and collaborate with co-workers, clients and customers. The digital age has connected people across the world, making ...

Technology has fundamentally changed how we communicate. Instead of writing letters to people in different time zones, we can log in to Zoom or Google Meet and chat with them as though we were in the ...

Students today find it easy to pick up new electronic devices and learn how to communicatewith them — whether it’s the newest cell phone or PDA. While it’s exciting that most students can use today’s ...