One of the most important skills needed at work is emotional intelligence. To give it a broad definition, emotional intelligence (EI) is a compilation of competencies that demonstrate a person’s ...

Whether they're colleagues, clients, or customers, you’re sure to encounter difficult people at work. It might be someone who hinders productivity, rubs you the wrong way, makes you upset, or is ...

Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

There are times when we find ourselves in difficult situations that require that we make a choice between two options and neither of these options actually resolves the situation we find ourselves, in ...