When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

Managers and employees need to have meaningful conversations. In professional collaborations, the reluctance to engage in challenging conversations can unravel the threads that bind a team together.

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

The workplace can be a stressful environment, but few people talk about it — and even fewer know how to help, according to the American Psychiatric Association. In its recently published survey, 77% ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

Some conversations are tough. These conversations are where something is at stake. Giving feedback, verbalizing your opinion, setting a boundary. We tend to avoid these conversations because they make ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

Relationships that matter will, at some point, require two people to sit across from each other and have a hard conversation. Disappointment, hurt, boundaries, power, change, or loss—no matter how ...

Forbes contributors publish independent expert analyses and insights. Caroline Castrillon covers career, entrepreneurship and women at work. Whether you look at Washington, D.C., or Silicon Valley, ...

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Frank Deer receives funding from the Social Sciences and Humanities Research Council of Canada. Annie Pullen Sansfaçon receives funding from the Canada Research Chair Program. She is member of the ...