How ServiceNow uses internal AI pilots to launch successful customer tools

ServiceNow's AI tools, developed internally under Kellie Romack, aim to boost IT services. The company noted more than 240 AI ...
Business Wire

ServiceNow Introduces Workflow Data Fabric, Forging a New Generation of AI-fueled Productivity for the Enterprise

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today introduced Workflow Data Fabric, forging a new generation of AI-fueled productivity for ...
TechCrunch

ServiceNow is developing AI through mix of building, buying and partnering

Every enterprise software company out there is working to bring more workflow automation and AI to the platform. ServiceNow has been on this journey for some time now, and given the kind of data it ...
CRN

GenAI ‘Is A Once-In-A-Generation Move’: ServiceNow CEO Bill McDermott

ServiceNow CEO Bill McDermott speaks with CRN about the company’s advances in using GenAI, how it’s time to change the way things are done and the way companies run, and how it is ensuring data ...
VentureBeat

ServiceNow introduces a library of enterprise AI agents you can customize to fit your workflow

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Enterprise workflow solutions provider ...
Forbes

ServiceNow Challenges Traditional CRM At Knowledge 2025 Conference

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.