Technology is creating endless opportunities for companies, especially financial service providers, to roll out new solutions and enhance the client experience. However, keeping up with the pace of ...

In this column, I have argued that the conventional practice and theory of change management could itself benefit from some overhaul. In this post, I will zoom out, summarizing nine key propositions ...

While the notion of invisible or boring design isn’t new — after all Dieter Rams’ 10th principle is: good design is as little design as possible — designing for simplicity still seems to be difficult.

Design, develop, and deploy products and services in a user-friendly manner. Incorporate respect for user privacy into the organization’s culture and the product or service life cycle.

The term "biophilia" understandably conjures images of buildings engulfed by vegetation and integrated into natural landscapes. In modern architectural discourse, the concept has come to be associated ...

The upside: Designers thrive on questioning convention–on unearthing solutions to seemingly intractable problems. If 2017 revealed anything, it’s that good design has never mattered more; it’s just ...

The processing needed to populate a data warehouse is generically referred to as “ETL.” ETL originally stood as an acronym for “Extract, Transform, and Load.” Those three kinds of actions were ...

Over the past decade, Professor L. Mahadevan's Soft Math Lab at the Harvard John A. Paulson School of Engineering and Applied Sciences (SEAS) has helped establish how the ancient Japanese paper arts ...

The National Capital Commission has approved planning and design principles for a sixth interprovincial link between Ottawa ...