Navigating the virtual marketplace has become an integral part of the consumer experience in the digital age. Lurking behind the convenience and accessibility of e-commerce websites, however, lies a ...

On 9 February 2026, Treasury announced a consultation on draft laws proposed to amend the Australian Consumer Law ( ACL) to strengthen consumer protection by introducing targeted reforms on ...

See if any of this sounds familiar: You can’t find an easy way to cancel an unwanted subscription, so you let it continue for another month — telling yourself you’ll try again later. You feel rushed ...

These are just a few examples of “dark patterns” — intentionally deceptive designs that companies use to steer people into making choices that aren’t in the consumers’ best interest. Dark patterns may ...

“When it comes to the digital sphere, we want to make it fair. It’s shocking that on average 60% of websites did not comply with basic consumer rules between 2007 and 2019…. This is why we want to ...

Nick is a Features author who's been writing for fellow tech geeks since 2011. While he's mostly focused on phones, he's also thrilled by cameras and audio gear of all shapes and sizes. On weekends, ...