Saritasa today announced the successful development and deployment of AI-powered customer support solutions for Sports Thread, a comprehensive sports management platform. The eleven-year partnership ...

IT staff plays a crucial role in keeping organizations running optimally. Support ticketing software aids your IT team in helping your organization while being as productive as possible. The longer a ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More “Agentic AI,” or AI agents, have been the talk of the enterprise since ...

Zendesk Support is an advanced helpdesk solution with some amazing features, but the user interface is a bit complex for small-scale organizations. There's no free plan or trial available, but a ...

The Resource Dilemma of Small Businesses. Limited personnel, tight budgets, and precious time—this is the common reality ...

Aisera, a startup developing what it describes as an “AI-driven” support ticketing system, today announced that it raised $90 million in Series D funding led by Goldman Sachs with participation from ...

AUSTIN, Texas, June 05, 2025--(BUSINESS WIRE)--BitTitan, the global leader in migration automation tools, today announced the launch of a new AI-powered assistant designed to provide instant, ...

At the heart of Pegasus is the Pegasus Promise: with every ticket processed, 2% of the transaction fee goes directly to nonprofit foundations supporting environmental protection, wildlife preservation ...

Business leaders think and talk about the importance of customer engagement a great deal. They attend conferences about customer engagement. They draw up customer engagement strategies. They hire high ...

How do you detect problems, solve them and notify customers before they become aware? 2022 will probably be remembered as the year when customer support got universally worse across industries due to ...