Start early, and adjust the plan if circumstances change. The holidays are coming, and for many companies, that means a surge in sales. That means you need to grow your customer support team before ...

Joyz Cloudtech Pvt Ltd, a Noida-based Indian technology startup, has launched JoyzAI, an artificial intelligence chatbot ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More “Agentic AI,” or AI agents, have been the talk of the enterprise since ...

The entire Starlink internet experience is remarkably hands-off. You set up your dish on your own, with only the aid of an app. You troubleshoot problems using that same app, and if you need to ...

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and ...

Identity and access giant Okta said a hacker broke into its customer support ticket system and stole sensitive files that can be used to break into the networks of Okta’s customers. Okta chief ...