Customer feedback is the lifeblood of retail and restaurant success. In a fiercely competitive market, understanding customer preferences, needs and pain points is paramount. Feedback helps businesses ...

The Customer Support Summit London will take place on December 3–4, 2025, at the InterContinental London at the O2 in London. This summit brings together senior support leaders and customer success ...

SAN DIEGO, Sept. 16, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today ...

CAMBRIDGE, Mass.--(BUSINESS WIRE)-- Forrester (Nasdaq: FORR) today announced the full conference agenda for its CX Summit North America event being held in Nashville, Tennessee, and digitally on June ...

Last week, NICE held its annual industry analyst summit in Zambia, Africa. At the beginning of the event, we were told that no slides were being presented under non-disclosure. The audience was free ...

The Customer Success Summit is scheduled for September 18, 2025, in San Francisco. This summit aims to provide customer success professionals with insights into the latest industry trends and ...

Adobe unveiled major innovations that define Customer Journey Orchestration in the era of AI, powered by the Adobe AI Platform which unites AI agents and models across Adobe. Adobe introduced Adobe ...

AI is no longer a futuristic concept—it’s the engine behind next-gen customer experiences. This summit is about making that future actionable, accessible, and human-centric.” — John McCahan, A ...

ROCHELLE PARK, N.J., Oct. 30, 2025 /PRNewswire/ -- Sapiens International Corporation (NASDAQ: SPNS) (TASE: SPNS), a leading global provider of software solutions for the insurance industry, hosted its ...

Featuring keynote from eight-time Olympic champion Apolo Ohno and a fireside chat with Hall of Fame quarterback Joe Montana. Shrinking margins and tightening budgets have left healthcare facilities ...

SINGAPORE, April 10, 2025 (GLOBE NEWSWIRE) -- EngageLab, a global leader in AI-powered omnichannel customer engagement, proudly presented its cutting-edge solutions at The MarTech Summit Asia 2025 in ...