AUSTIN, Texas--(BUSINESS WIRE)--SailPoint Technologies, Inc., a leader in enterprise identity security, today unveiled two sets of new offerings designed to give customers options as they build their ...

AUSTIN, Texas--(BUSINESS WIRE)--NinjaOne ®, a leading IT platform for endpoint management, security, and visibility, today announced NinjaOne Now – NinjaOne’s global channel partner program – to drive ...

In business, there is no one team that is solely responsible for customer happiness. When it comes to customer engagement and support, all departments play a role in developing a positive customer ...

A good strategy can help a company attract new customers, communicate with them, and collect important data Elysse Bell is a finance and business writer for Investopedia. She writes about small ...

The start of a new year brings fresh opportunities for customer success teams, a result of the end-of-year sales push. But all those celebrations come with a reality check: a wave of new onboarding ...

BRAINTREE, Mass., March 15, 2024 (GLOBE NEWSWIRE) -- Electude North America is pleased to announce it has formed a Customer Success team comprised of automotive educators to support customers in their ...

Technology of all forms has experienced increasingly rapid acceleration, with operations-related tech among the most impactful. With evolution taking place at such dizzying speeds, leaders like Rahul ...

SAN FRANCISCO, CALIFORNIA, USA, October 18, 2023 /EINPresswire.com/ -- Gainsight, the world’s leading Customer Success platform, today announced the results of a ...

In my last article, I discussed why a dedicated Customer Success (CS) department is essential for B2B service organizations, especially those in technology and SaaS. We covered the strategic role of ...

YARMOUTH, Maine—Robert Brent, 30, is the senior director of customer success at Netwatch Group, based out of Oceanside, Calif. Find out what his roles and responsibilities are, what being an Emerging ...