This article was written in collaboration with Taylor McAuliffe, researcher and writer for Altitude Accelerator, who focuses on investor relations, startup ecosystems, emerging technologies and ...

Our teams are helping clients solve complex problems, improve efficiencies , and drive measurable impact. ”— Rajeev ...

Administration Software Market is driven by enterprises prioritizing customer-centric strategies to strengthen ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Momentive Software, the leading technology partner accelerating innovation and powering the future for mission-driven organizations, today announced that Karl Jaufmann, SVP ...

Cloud-based point-of-sale (POS) software has many advantages over traditional sales technology. Consider these benefits and top systems.

When organizations take stock of which practices do the most to boost or protect the bottom line, customer loyalty programs should be near the top of the list. Industry logic says that it typically ...

In an era of instant gratification, customers are desperate to be in the know, 24/7. As a result, field service organizations are feeling a shift categorized by growing customer expectations and ...

Of the many things that can help drive sales for your business, perhaps few could be more important than customer service. While your core products or services may get most of your attention during ...