During the height of the COVID-19 pandemic, almost all contact center agent jobs shifted to a work-from-home model. And now that the pandemic has basically come to an end, many of those jobs have ...
Some Gen Zers appear to be gravitating toward customer service roles for a better work-life balance. These roles can often be remote, flexible, and relatively well-paid. But they can also be stressful ...
American Express offers a variety of remote jobs in areas like customer service and corporate travel. Thinking about earning money working remotely, either full-time or as a side hustle? Check out the ...
If you want to work in your pajamas at odd hours of the day or night, you may be a perfect candidate for remote customer service jobs. Customer service representatives are in high demand as companies ...
The well-worn phrase 'this is the way we've always done it' is out of date for service agents' working hours. Peter Lorant of Zendesk shares why companies need to take note - and be flexible. Leaders ...
These were not real job positions for Netflix. Further, any users who tried to locate the positions outside of the false ads that promoted them, such as with a Google search, could be led to dangerous ...
These were not real job positions for Delta Air Lines. Further, any users who tried to find the positions outside of the false ads, such as with a Google search, could be led to dangerous scams. On ...
Forbes contributors publish independent expert analyses and insights. Caroline Castrillon covers career, entrepreneurship and women at work. Over 70% of Americans prefer a remote or hybrid work ...
Four years after the great remote-work experiment began, the public debate has boiled down to: Bosses hate it and workers love it. That’s the story we’re told time and again in a zero-sum debate that ...
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