Where do you stand in terms of customer service? And how do you rise to the top? Here’s how to prepare for sustainable bottom-line results. When you’ve only reached the middle rung of customer service ...
Negotiating a service-level agreement sets clear expectations of each party's roles and responsibilities within online or cloud-based service arrangements. A service-level agreement (in particular, a ...
AN apprentice at a Malton garage has passed a customer service award with distinction. Leah Drake, who works at Ray Chapman Motors, has recently passed the EPA Customer Service Level 2 Apprenticeship ...
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