Ultimately, AI enables loyalty programs to operate at a micro, highly personalized level, using historical data to drive ...

A strong relationship with your customers is the basis of any business that is successful. The loyalty programs, if carefully designed and implemented can be powerful tools to strengthen these ...

Many e-commerce businesses adopt complex loyalty programs to keep customers around, but these strategies don’t always perform as well in today’s market. Instead, making authentic connections is now ...

In 2025, loyalty programs have become one of most important assets as the airline industry tilts more toward wealthier ...

Rising prices are taking a heavy toll on customer loyalty, putting the flexible discounts of points-based programs in the ...

How brands build better relationships and find their niche. Consumers overwhelmingly have positive experiences with loyalty programs. More than half of adults say they participate in them, and 96 ...

Retailers and brands need to rethink their competitive strategies in the wake of sweeping, reciprocal duties as rising trade policies reshape the global retail backdrop. While moving away from ...

CMSWire Advisory Board members reveal why operating models, decision rights and trust define the next era of CX.

DUBLIN--(BUSINESS WIRE)--The "Brazil Loyalty Programs Market Intelligence and Future Growth Dynamics - 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product Dynamics ...