The exact type of information in a customer service management system varies somewhat depending on the type of services the business offers. These systems should provide a complete record of ...

Dublin, Aug. 05, 2025 (GLOBE NEWSWIRE) -- The "Customer Information System (CIS) - Company Evaluation Report, 2025" report has been added to ResearchAndMarkets.com's offering. The Customer Information ...

Duke Energy and Convergys Corp. have entered into an agreement to provide a next-generation billing and customer management solution to support the rapid advance of smart grid technology and enable a ...

The impact of personalized experiences on shopping decisions is well accepted across industries. Customers venture into buying journeys that are both multichanneled and non-linear. With the advent of ...

Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...

The best POS system will vary based on your needs and the customer experience you want to provide. Here are 15 important features to look for.

Did you know that 92.3% of companies use data to collect information about customers and sales prospects? However, if collected improperly or incompletely, you can wind up in some pretty big pitfalls.

In an ideal world, enterprise information management (EIM) systems provide every employee with a comprehensive view of all available information resources. But we don't live in an ideal world. An EIM ...

SAN DIEGO--(BUSINESS WIRE)--Cubic Corporation (NYSE:CUB) announced its Cubic Transportation Systems (CTS) business division was awarded a contract from the San Francisco Municipal Transportation ...

Exterro, a leading provider of data risk management software, today reinforced its commitment to safeguarding its clients' ...

A customer relationship management, or CRM, system uses a database to accumulate information about business prospects and customers, including product needs and purchasing history. Various businesses ...

Cubic Transportation Systems empowers transit operators with real-time passenger information to improve service quality and enhance transit rider experience “Not only does Cubic’s system provide ...