Rocket CRM has announced a major expansion of its platform with the introduction of Rocket CRM Marketing Automation, a set of ...

I'm focused on reviving the "real economy," specifically through acquiring and turning around struggling blue-collar ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

A 2018 report by Accenture, Back Office, it’s Time to Meet the Customers, found that 75% of operational leaders at banks now want to focus on customer experience more than on efficiency. The driver ...

KYOTO, Japan--(BUSINESS WIRE)--Kyocera Corporation (President: Hideo Tanimoto) and TSI HOLDINGS CO., LTD. (President: Tsuyoshi Shimoji) are developing a new Customer Preference Management System to ...

When automakers think about customer data, they usually focus on how it helps them market and sell a car – what features are most in demand or purchasing and pricing trends. Yet, as cars become ...

NEW YORK--(BUSINESS WIRE)--CI&T (NYSE: CINT), a leader in driving AI-powered digital transformation for global brands, today announced it has been named in the 2024 Gartner Peer Insights Voice of the ...

Customer experience is one of those buzzwords that has come to mean anything, everything, and yet nothing at all. Although hype-mongers and tricksters have co-opted customer experience, in truth, the ...

The Wall Street Journal recently reported that research and development spending is holding steady in the current economic slump. According to the Journal, companies spent nearly as much on research ...

ELKHART — Company and community leaders on Friday announced they were celebrating the opening of Amazon’s massive advanced robotics fulfillment center in Elkhart. The 800,000-square-foot facility will ...

The midlands-based homebuilder welcomed prospective buyers to a newly launched Customer Suite at its Clarendon scheme to ...