A customer relationship management, or CRM, system uses a database to accumulate information about business prospects and customers, including product needs and purchasing history. Various businesses ...

A solid customer master data management system should give you design and functionality freedom, whether for marketing, service, sales or support, or anything else. That way, you can cope with all ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

The Database Management System (DBMS) market is primarily driven by the rapid growth of data generated across enterprises, ...

Zurich Insurance Group has over 55 million customers around the world. The insurer built an AI tool into its agents' workflow to increase customer loyalty. This article is part of "Build IT: ...

A database management system can help teams create databases and keep critical information organized in a central repository. However, to make the most of the system, it's critical that organizations ...

Customer relationship management (CRM) is a technology-driven approach to managing a company's interactions with its potential customers. A CRM system generally helps businesses organize customer data ...

Every now and then I have the honor and privilege to request and receive a guest post from a true thought leader and industry luminary. David Raab is the most influential thought leader in the world ...

Vocalocity, the fastest-growing provider of VoIP for small business, today announced that it has partnered with eAgent, an online insurance agency and document management system, to provide enhanced ...

Coherent Market Insight has released a new research study titled "Database Management System (DBMS) Market" 2023 analysis by the following subjects: Industry size, share, growth, segmentation, ...