In the past few years, organizations have responded to a series of supply chain shocks mostly by employing isolated risk-mitigation strategies within planning, direct materials or manufacturing — ...

In today's enterprise landscape, software development often resembles a game of telephone. Business users articulate needs, and—after those needs go through layers of marketing, product and ...

When people think of safety in fleet operations, they often think of policies, safety equipment, technology, or driver behavior. But behind every successful safety program is something less obvious: ...

Imagine that a recent call from a disgruntled client has made it all too apparent that there is a disconnect, or lack of alignment, between departments when it comes to CRM. According to the client, ...

The saying ‘no good deed goes unpunished’ often applies to cross-functional work within organizations. There is not enough cross-functional collaboration between security and related IT disciplines, ...

Sales and operations planning (S&OP) has been around since the late 1980s. However, still only a handful of companies are successful in this cross-functional process that “integrates demand, supply, ...

Hospital and health system executives have long emphasized that cross-departmental alignment is critical to organizational success — but it can be challenging, especially when department-level ...