The bold headlines have stunned you and the stories have made you shudder – stories about outbreaks of food poisoning, smartphone malfunctions and employees' physical altercations with customers. Such ...

Political campaigns can be a series of crisis situations from the day candidates announce they are running for office up until they win, lose or drop out of the race. Each incident is a case study for ...

Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. Properly trained workers can serve as an early warning system to ...

One of the greatest challenges facing the field of crisis management is the cold hard fact that the most disparate and seemingly unrelated crises have a strange way of linking up—and thus doing even ...

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Editor’s note: Leadership Lens, appearing online at scmr.com on the second Tuesday of each month, offers insight into leadership issues and how to address them. If you are interested in future topics, ...

Contingency planning and crisis management are not conflicting concepts but instead work in tandem. Contingency planning is the process of preparing for potential emergencies, while crisis management ...