Many leaders describe the modern business world as unpredictable and high-stakes—a place where traditional playbooks fr ...

This as-told-to essay is based on a conversation with Daphne Tay, the founder of Singapore-based AI startup Bluente. Tay was a consultant at Bain & Company for five years. It has been edited for ...

You can learn a lot about a leader by the way they respond when someone brings them a problem. Do they immediately jump in with a solution? Or do they pause, ask a question and guide the team toward ...

The ability to solve complex problems effectively has become a defining factor for success. Yet, despite the abundance of tools and methodologies available, I've noticed organizations often struggle ...

In “Straight Talk with Rick and Jal,” Harvard University’s Jal Mehta and I examine the reforms and enthusiasms that permeate education. In a field full of buzzwords, our goal is simple: Tell the truth ...

Most of the struggles we face in relationships—whether personal or professional—stem from one core issue: communication. We often assume that talking more will fix problems, but the truth is, many of ...

When OpenAI announced its new shopping search capabilities, I took the news with a grain of salt (perhaps the whole shaker). For the past decade, we have watched the slow evolution of traditional ...

Sometimes you need to have a difficult conversation with a coworker. Perhaps they did something to upset you, or perhaps they engage in an ongoing behavior that is troublesome. These conversations are ...

There may be some value in "sleeping on it"—or, at least, in taking a deep power nap for 20 minutes—when it comes to problem solving, as it may lead you to a "eureka" moment. This is the conclusion of ...