Krishna Valluru applies Lean to financial services: 50% faster processes, 25% cost savings, 30% error reduction via value ...

The plumbing and heating industry is becoming increasingly competitive. This may be due to a sudden rise in demand for home improvements during the pandemic which pushed the industry to a record high ...

Continuous Process Improvement (CPI) is a strategic approach for developing a culture of continuous improvement in the areas of reliability, process cycle times, costs in terms of less total resource ...

Anything that you do well is worth doing better over time. The term "continuous improvement" describes a process practiced by quality engineers but it speaks to something that every conscientious ...

Managing change and overcoming employee resistance and fear requires a proactive approach. As the ancient Greek philosopher, Heraclitus, wrote back in 500 BC, “The only thing constant is change.” This ...

In business, logistics refers to the network of systems that controls how resources flow through a business and from one firm to another over the course of a supply chain or production process. The ...

In an article published in the December 2011 issue of The Joint Commission Journal on Quality and Patient Safety, Oakland, Calif.-based Kaiser Permanente shares the continuous improvement process used ...

Continuous Improvement (CI) is a term we hear a lot lately. Sadly, despite knowing the term and possibly even applying CI principles to some aspects of operations, CI principles are infrequently ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

In the classroom, good teachers constantly test small changes to class activities, routines, and workflow. They observe how students interact with the material, identify where they trip up and adjust ...

In an era of digital disruption, IT organizations need to move faster. Given this, should CIOs be active enablers of continuous improvement? Several years ago, I reviewed ITIL Version 3.0. When I got ...

Forbes contributors publish independent expert analyses and insights. I teach growth leaders how to grow revenues, profits and firm value. Our team of experts from the Revenue Enablement Institute ...