KAMPALA, Uganda — A man who says he is "destroyed" after working as a content moderator for Facebook has filed a lawsuit accusing the company of human trafficking Africans to work in an exploitative ...

Campaigners have accused Facebook parent Meta of inflicting “potentially lifelong trauma” on hundreds of content moderators in Kenya, after more than 140 were diagnosed with PTSD and other mental ...

NAIROBI – Working out of a subcontractor’s nondescript office in the Kenyan capital Nairobi, Mr Trevin Brownie’s first day as a content moderator for Facebook is etched in his memory. “My first video, ...

A woman who worked as a content moderator for Facebook is suing the tech giant, claiming Facebook failed to adequately protect her from getting PTSD from the graphic violent images her job required ...

A new lawsuit is shedding light on an unpleasant and often overlooked reality of many high-profile Silicon Valley businesses. The action can hardly come as a surprise. Social media companies rely on ...

Chris Gray was a community operations analyst for Facebook. His job was content moderation – reviewing user-reported content that ranged from puppies (animal rights activists frequently reported ...

A lot of people in Austin do this job. I knew that it was moderation. I knew that I would be looking at gross content. There’s a lot of turnover at first. For most people, they’re coming from retail ...

The lawsuit alleges that Meta and an outsourcing company used by the social network don't provide enough support and mental health care to content moderators. Queenie Wong was a senior writer for CNET ...