When consumers entrust their personal information to a bank or credit union, they expect the financial institution to use that data to get to know them, understand their unique needs, and make their ...

The global mobile phone accessories ecosystem is undergoing a radical transformation. Valued at USD 119.2 billion in 2026, the market is projected to reach a staggering USD 230.1 billion by 2036, ...

Today’s consumers expect more than just functional brand interactions. They expect intelligent, personalized experiences delivered in real time. According to McKinsey, 71% of consumers expect ...

Forbes contributors publish independent expert analyses and insights. I do mergers & acquisitions in retail/consumer and write about trends. Declining consumer confidence, the resulting consumer ...

Co-authored by Nigel Bairstow, Ph.D., and Meezab Fatima Khan, Research Assistant Artificial intelligence has quietly reshaped the way we shop, listen to music, and even decide what to eat for dinner.