These are among the insights in a new report from BCG and Moloco titled Battle for the Interface: Introducing the Consumer AI ...

The next era of CX won’t be won by automation and technology alone. It will be won by trust, journey continuity, and disciplined “human + tech” design that improves outcomes that customers can ...

Consumer behaviour should always be what leads your decisions. If e-commerce shoppers are showing a preference it's time to ...

The report introduces the concept of ‘Answer Engine Influence,’ which it says affects trust and purchase intent before ...

The findings highlight the growing impact of invisible audiences, first-party data and AI systems on how brands interpret and influence consumer decisions ...

Consumer behaviour encompasses the complex processes by which individuals select, purchase, use, and dispose of goods and services. This field integrates insights from psychology, economics, sociology ...

Ramadan is a month that changes many aspects of daily life, including the way people interact with technology. Consumption patterns shift, shopping habits change, and the use of digital apps increases ...

Uber Eats Canada is diversifying its platform in response to intensifying competition within the delivery sector.

For years, Soft POS has existed quietly within Nigeria’s payments ecosystem—available, functional, yet largely underestimated ...

LONDON, Jan. 07, 2026 (GLOBE NEWSWIRE) -- Circana, a leading advisor on consumer behaviour, has announced plans to launch a new point-of-sale (POS) market measurement service for consumer technology ...

Today’s Nigerians are more informed, connected, and value-conscious than ever before. These shifts are driven by increased digital access, evolving lifestyles, and a renewed emphasis on local culture.