Upland InGenius is a computer telephony integration (CTI) innovator that empowers contact centers to increase productivity and enhance the customer experience. InGenius intelligently blends existing ...
Developing the strategic value of customer interaction centers is dependent on how well computer telephony platforms are built. A robust platform will reliably, consistently, and dynamically bind ...
AUSTIN, Texas--(BUSINESS WIRE)--Upland Software, Inc. (NASDAQ: UPLD) has announced that its InGenius computer telephony integration (CTI) software is now available as a premium application on Genesys ...
MIAMI LAKES, Fla.--(BUSINESS WIRE)--RingLogix, a premier provider of white label UCaaS solutions for Managed Service Providers (MSPs), is thrilled to unveil its latest integration with Mondago, a ...
A computer-implemented method of managing a call agent to call agent telephone call transfer, the method executed by one or more processors programmed to perform the method, the method comprising: ...
Church & Crawford, Inc. operates as a mobile phone software solutions company. It provides interactive voice response solutions and computer telephony integration software. The company was founded on ...
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