Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

In your small business, you may not have enough resources to have a full-time technical support employee. That might make you the default tech support, but don't worry -- getting to know the inside of ...

What just happened? As the clock ticks down to the official end of support for Windows 10 this October, Microsoft is encouraging users to upgrade to its latest operating system, Windows 11. But, as ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...