Tech Support scammers are using a free utility called Lock My PC to lock users out of their PCs unless they pay the requested "support" fees. For years telephone scammers pretending to be from ...

You don't need to have a friend in the tech business to get your computer or device working properly. One of these companies that specialize in remote PC support can help. I've been testing PC and ...

If you want an army of geeks you can count on to tame an unruly computer, you'd better buy a Macintosh: Apple tech support is by far the most effective of any computer brand's. With most Windows PCs, ...

Computer and device support is provided in a wide variety of ways across campus, depending on the area in which you work. Faculty/Staff RIT-owned computers for faculty and staff are provided by a ...

We list the best remote desktop software, to make it simple and easy to securely access your files on one PC from another device. Using remote access software, despite what you might think, is ...

On-site and remote service to troubleshoot incidents and requests – determine the cause of malfunctions, and make appropriate corrections or recommend a course of action to resolve the issue.