REDSTONE ARSENAL, Ala. - The U.S. Army Security Assistance Command's G-8 (Resource Management) finance division designed, crafted and implemented a unique Foreign Military Sales specific web-based ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Justin Dover is a network administrator at Harpeth Hall School in Nashville, Tenn. He has presented at many conferences, including the Laptop Institute. Running an efficient computer help desk is a ...

Is there a site(s) I could review that goes over general methods for dealing with customers/solving their problems? Things like do's and do-not's in regards to interactions, questions to ask, steps to ...

ISIS operates an around-the-clock "Jihadi Help Desk" to train terrorists and supporters in how to set up secure communications for the spreading of propaganda and planning of future attacks, NBC News ...

Hope this is the appropriate place to post this. This post is a sorta a combination of things but they do revolve around subjects that did not seem to fit independently in other sections and it made ...