Wes Cooper, director of IT for Benbrook, Texas, would like to get rid of his city’s phone handsets. “We weren’t going to buy any phones. We were going to run it all through computers,” Cooper said ...

Tom Henderson is principal researcher for ExtremeLabs and researches and tests enterprise-level hardware and virtual/cloud environments. Early VoIP had mixed results, and problems were rife. Poor ...

Alexandria Technical & Community College in Alexandria, Minn., recently switched from a traditional, on-premises phone system to a cloud-based phone system that allows instructors and staff to make ...

Discover how four-line phone systems offer reliable, simultaneous call handling and how they integrate cloud communications capabilities. In this age, where most communications occur via the internet, ...

As businesses expand, they typically require a phone system capable of handling more than one call at a time. When you have multiple employees, you want them to be able to make or receive calls as ...

In addition to doing away with bulky hardware and unnecessary wiring, cloud phone systems also come with features like auto attendant tools and AI-powered call recaps. — Getty Images/Maskot Despite ...

While solution providers anxiously await the release of Microsoft's unified communications product portfolio later this month, the company in the meantime is making strides to bring its small business ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Considering the rapid digital transformation of technology ...

As a business owner, having a reliable and efficient phone system is essential to facilitate communication with customers, team members and partners. There is a wide range of business phone systems ...

Phone systems have come a long way since the days of switchboards, key switches, Centrex and early VoIP. They encompass many services ranging from voice, texting, paging, Internet of Things monitoring ...