Consumers now can get a 30-day money-back guarantee from at least two major cable companies. A technician for Comcast heads out on a job in a Salt Lake City. Comcast, the nation’s largest cable TV ...

Comcast has the same relationship with its customers that most cable companies and Internet service providers have -- a sort of uncomfortable, mutual tolerance. In many ways, it's like a bad marriage ...

As we all know by now, calling the cable company to try to cancel your service ranks somewhere between a mugging and hernia surgery. At Comcast, they send you over to a customer retention specialist ...