The Consumer Financial Protection Bureau on Friday ordered Commonwealth Financial Systems, a debt collection agency specializing in medical debt, to shut down as a result of what CFPB determined were ...

When Cheryl Montgomery awoke in the hospital after a medical emergency, the last thing on her mind was the billing headache that would follow. Even with robust health insurance, Montgomery still owed ...

Richmond, Va.-based VCU Health is taking several steps to overhaul its collection practices, including halting seizure of patients’ wages and removing liens on patients’ homes, according to the ...

Under the order, General Motors and its subscription-based telematics service OnStar are prohibited from sharing certain ...

Although Consumer Financial Protection Bureau (CFPB) priorities and mandates are undergoing shifts with the new Trump administration, the CFPB pledged in 2024 to continue its efforts to eliminate ...

The Consumer Financial Protection Bureau said two Oklahoma-based law firms will refund $577,135 to consumers, and pay a penalty, for allegedly misrepresenting attorney involvement in their medical ...

Are they calling you to collect a debt? If this is your situation, the Consumer Financial Protection Bureau (CFPB) shares 4 unfair practices that debt collectors cannot do, according to the Fair Debt ...

The Federal Trade Commission logged over 140,000 consumer complaints about debt collection in the second quarter — a 220% jump from the same period a year earlier. Georgia, Texas and Florida recorded ...

Debt collectors are violating the law if they rely only on information from a medical provider to collect a debt and they cannot collect on medical debts that are covered by insurance or government ...

When implementing disability-inclusive practices, governments should consider several key factors, as illustrated through a federal request for information (RFI), and in a new local data standard. The ...