For state and local government agencies, cost is nearly always a factor when considering whether to adopt a new technology. Any solution should deliver on functional expectations, but it should also ...

The Aircall platform is a phone system specifically built to integrate with customer relationship management (CRM) platforms and other workflow systems that business are accustomed to working with.

Alexandria Technical & Community College in Alexandria, Minn., recently switched from a traditional, on-premises phone system to a cloud-based phone system that allows instructors and staff to make ...

Modern business communication solutions make it easy to migrate your key phone system to the cloud without upgrading your equipment. Key phones are traditional desk phones with a central unit and ...

Discover how to get a VoIP phone system that saves you money without sacrificing the features and capabilities you need. Voice over Internet Protocol is a fast and easy way to upgrade your business’s ...

Tom Henderson is principal researcher for ExtremeLabs and researches and tests enterprise-level hardware and virtual/cloud environments. Early VoIP had mixed results, and problems were rife. Poor ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...

Paxton has unveiled Solo, a phone-based, cloud-hosted access control system designed to be created and managed entirely from a smartphone. According to the company, Solo allows a user’s phone to ...