New capabilities added to award-winning D-Tools Cloud SaaS platform enable a recurring revenue opportunity for system integrators through the creation, sale and management of service plans. CONCORD, ...

CA Technologies is applying its expertise in service management to the cloud, launching a hosted offering to allow organizations manage and provision IT assets and external cloud services. CA Cloud ...

CloudBees, the enterprise continuous integration and delivery service (and the biggest contributor to the Jenkins open-source automation server), today announced that it has acquired Electric Cloud, a ...

IT management vendors buy automation technologies to extend capabilities to cloud computing and help customers deliver reliable services and cost savings. Enterprise Management Associates’ report ...

Information technology service management refers to practices that keep end-to-end IT services chugging smoothly from companies to their customers. The adoption of multicloud methods means routes have ...

PALO ALTO, Calif.--(BUSINESS WIRE)--TIBCO Software Inc., a global leader in enterprise data, empowers its customers to connect, unify, and confidently predict business outcomes, solving the world’s ...

CHANDLER, Ariz.--(BUSINESS WIRE)--Insight Enterprises, a Fortune 500 solutions integrator helping organizations accelerate their digital journey, announced that it has completed its acquisition of ...

Vista Equity Partners has acquired a majority stake in BetterCloud Inc., a New York-based startup that helps companies manage the software-as-a-service applications used by their workers. BetterCloud ...

SAP to Resell ClickSoftware Field Service Edge as SAP Scheduling and Resource Management by ClickSoftware BURLINGTON, Massachusetts, Sept. 7, 2017 /PRNewswire/ -- ClickSoftware today announced the ...

Rogers Behavioral Health, in Oconomowoc, Wisconsin, was having problems with its help desk software. It was just getting in the way, especially after the provider organization combined its IT unit ...