No advertising campaign goes from storyboard to sales driver by itself. The client services manager is the ad agency executive who guides the campaign-building process. From client communications and ...

A greater number of registered investment advisors are creating career paths for client service and operations staff, and the practice is becoming more prevalent among larger firms, according to a ...

According to a recent legal industry study, 1 85% of United States lawyers report that client satisfaction is critical to success, yet only 37% of those surveyed are formally measuring client ...

Medium Rare Content agency has announced that Rohan Green has joined its Victorian sales team as client service manager for Jetstar Media. Green spent the last two years at Tribe – initially as agency ...

Meetings are crucial to business success. Meetings are also crucial to the development of good client relations and customer service. Although loathed by many, well-organized meetings can provide ...

Providing a valuable customer experience is an essential, and at times neglected, ingredient for law offices. Ultimately, clients are coming to you for advice on how your services can support their ...