James Loffler is the President of Loffler Companies, a leader in business technology services and solutions across the Upper Midwest. In the dynamic landscape of business and office technology, the ...

In the pro AV and digital signage industry, there’s a common misconception that “client success” is just a post-sale support function. How boring! And not at all the mindset you want to have if you ...

Today’s legal clients expect more transparency, responsiveness, and value at every stage of their journey. The firms that thrive are those that treat client experience as a measurable, strategic ...

The path to growth for financial advisory firms is multifaceted. It requires a keen understanding of the shifting demographic landscape, a balanced focus on client acquisition and retention, and a ...

The Client Experience Manager (CEM) leads a high-performing team of Client Experience Account Managers and a Digital Solutions Planner to drive client satisfaction, retention, and revenue growth. The ...

New hire brings mix of client experience, digital and consulting chops as the independent broker-dealer behemoth leans into scale, growth, and M&A.

OAKS, PA — SEI (NASDAQ: SEIC) is sharpening its focus on product-driven growth, naming longtime executive Jeff Benfield as chief product officer in a move that puts technology and client ...

When Thomas Bignill from Mason Stevens meets with advisers, his first question is always ‘What do you want’? As many advisers look to the future, and how they want their client’s money managed and ...

NEW YORK - Willis, a WTW business (NASDAQ: WTW), has named Mike Giacobbe as its new Client Strategy Leader for Corporate Risk & Broking in North America. Giacobbe will be responsible for delivering a ...

Appointment strengthens Ammunition Europe in London and expands strategic leadership across the agency's global client rosterLondon, United Kingdom and Atlanta, Georgia--(Newsfile Corp. - January 27, ...

ROANOKE, Va.--(BUSINESS WIRE)--KlariVis, a leading performance intelligence platform built for financial institutions, today announced the appointment of Dwayne Stover as Vice President of Client ...

The Client Experience team supports the sales team with the goal of campaign performance, client satisfaction and revenue generation, retention and growth. The Client Experience Account Manager is the ...