When it comes to inquiring about—ahem—certain products, shoppers prefer the inhuman touch. Subscribe to our newsletter for the latest sci-tech news updates. That is what we found in a study of ...

More companies are using chatbots or other artificial intelligence to help people with customer service. It turns out those bots may be better at delivering bad news than humans. New research ...

The CEO of Microsoft AI says chatbots are a good way to offload emotions and "detoxify ourselves." Appearing on an episode of Mayim Bialik's "Breakdown" podcast, which was released on December 16, ...

Recent research into artificial intelligence’s emotional capabilities indicates that AI chatbots – long dismissed as rule-based and mechanical – may be better at recognizing empathetic patterns in ...

GPT-4, Claude, and Llama sought out popular peers, connected with others via existing friends, and gravitated towards those similar to them. As AI wheedles its way into our lives, how it behaves ...

Add Yahoo as a preferred source to see more of our stories on Google. A new social network created specifically for AI chatbots has sparked strange — and potentially alarming — behavior among the bots ...

A couple of years ago, even the cutting-edge AI models couldn’t reliably do basic arithmetic,” says Sam Taube, lead writer ...

When it comes to inquiring about – ahem – certain products, shoppers prefer the inhuman touch. That is what we found in a study of consumer habits when it comes to products that traditionally have ...